When I lived out west I was with Rogers. At the time I was a truck driver and I got sent into the mountains on a regular basis. I had reception problems in the mountains with Rogers, but thought that normal. Apparently, it wasn't. Occasionally I would be sent to the one place I never wanted to return, Yellowknife. To say I had issues with service would be an understatement. The first time I was sent to Yellowknife I contacted Rogers to make sure I would have service before I left home. They assured me I would have no problem but for a dead zone an hour sw of Yellowknife that I knew about. They were wrong. I got 10 minutes north of High Level and lost all cell service and did not have any service even when I arrived in Yellowknife. For 6 days I had no service while I was there. Thankfully I still had friends there who allowed me to use their phone to contact my family and employer back in Edmonton. As soon as I got home I called Bell and got the package I have had ever since and no matter where I have gone after making that change, be it into the mountains, to Yellowknife again, or anywhere else from BC through to Quebec and into the US, (despite the roaming) or out into the Lake, I have not had any issues other than certain spots in Sarnia where my phone goes into "roaming" mode, so now when I go to Sarnia, I shut it off as I would if I'm going to the US.